Service policy · Effective 8 November 2026

Terms, access & refunds

Equity Research Pilot is a limited research software service operated through enyeah@gmail.com. Before taking payment, the operator confirms the seller and payment details, supported coverage, final total, entitlement and these terms in writing. No payment is collected on this website.

What you receive

The $9 USD trial provides 7 days and 3 successful analyses, once per customer. The $29 USD research pass provides 30 days and 20 successful analyses. Each is for one user in a separate customer workspace. Applicable taxes, if any, are disclosed in the final total before payment. The free companion Skill contains instructions, not server access.

One credit is charged for a completed report with a calculable valuation; a credit is reserved while a task runs. Failed, interrupted, cancelled and non-calculable tasks release it. Separate submitted scenarios consume separate credits. Saved report reads and explanations do not consume analysis credits. Request limits still apply.

Activation and expiry

Payment is manually confirmed. The fixed term starts after credential delivery and a confirmed connection, at the UTC times recorded in the entitlement. There is no automatic renewal, overage, overlapping period, mid-term upgrade or top-up. Unused credits expire and do not roll over. Existing reports remain readable while the account, workspace and pilot service remain available; permanent storage is not promised.

Refunds and service problems

Contact the support address with your purchase reference; never send your access key. Before activation, you may cancel for a full refund. After activation, you may request a full refund within 7 days if no analysis credit has been consumed. If the agreed coverage or client connection cannot be provided, you may choose a full refund instead of activation.

If a service fault prevents use, we first offer restoration or a term extension. If we cannot restore the agreed access, we offer a refund for unused credits, calculated as the package price paid multiplied by unused credits divided by package credits. These are voluntary service policies and do not limit applicable statutory rights. We acknowledge refund requests within 3 business days and aim to issue an agreed refund within 10 business days; payment-provider settlement time may differ.

Acceptable use and support

Keep credentials private; no account sharing, resale, unauthorized access, automated abuse or attempts to bypass quota. We may suspend compromised or abusive access and explain the reason through support where feasible. Support covers connection and service faults, not ongoing human financial analysis. There is no response-time or uptime SLA.

Research limitations

Reports use supported cached public filings and explicit assumptions. They may contain gaps or errors and are not individualized investment advice, guaranteed prices or returns. Review dates, evidence and assumptions independently. No trade execution or live quote feed is included. Your agent and any intermediary operate under their own terms and may charge separately.

Changes and closure

Material changes to an active paid entitlement require notice and agreement or an unused-credit refund. If the pilot closes during a paid term, contact support for report export and an unused-credit refund. Contact support for data export or deletion under the privacy policy.